Incas Auto Detailing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and process your information when you visit our website.
By using this Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
Full name
Email address
Phone number
Mailing address
Information submitted through contact, booking, quote, or inquiry forms
Information submitted via chat widgets
Uploaded files or images (if applicable)
Payment-related information (if transactions are enabled)
You voluntarily provide this information when you:
Submit a form
Request a quote
Book an appointment
Subscribe to communications
Contact us directly
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referring website
Interaction data
This data may be collected using cookies, tracking pixels, analytics tools, and similar technologies.
2. Use of Cookies and Tracking Technologies
We may use:
Cookies
Google Analytics
Google Tag Manager
Google Ads tracking
Meta (Facebook) Pixel
Other analytics or advertising technologies
These tools help us:
Analyze traffic
Improve user experience
Measure advertising effectiveness
Deliver targeted advertising
You can disable cookies through your browser settings. However, doing so may affect Website functionality.
We do not control third-party tracking technologies and are not responsible for their privacy practices.
3. How We Use Your Information
We may use your information to:
Respond to inquiries
Provide requested services
Process bookings
Send transactional communications
Send marketing communications (if you opt in)
Improve Website functionality
Analyze marketing performance
Prevent fraud or misuse
Comply with legal obligations
We reserve the right to use collected data for legitimate business purposes permitted under applicable law.
4. SMS & Email Communications
If you provide your phone number or email address, you may receive:
Appointment confirmations
Service-related communications
Marketing messages (if consented)
You may opt out at any time by:
Clicking “unsubscribe” in emails
Replying STOP to SMS
Message and data rates may apply.
5. Payment Processing (If Applicable)
If payments are processed through the Website, transactions may be handled by third-party payment processors.
We do not store full credit card information on our servers.
Payment processors operate under their own privacy policies, and we are not responsible for their data practices.
6. Disclosure of Information
We do not sell personal information.
We may share information with:
Service providers and contractors
CRM platforms
Hosting providers
Marketing platforms
Analytics providers
Legal authorities when required
Information is shared only as reasonably necessary for business operations or legal compliance.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However:
No method of transmission over the internet is 100% secure.
We do not guarantee absolute security and disclaim liability for unauthorized access beyond our reasonable control.
8. Data Retention
We retain personal information only as long as necessary for:
Business purposes
Legal compliance
Dispute resolution
Enforcement of agreements
We reserve the right to delete or anonymize data at our discretion, subject to legal requirements.
9. Third-Party Websites and Embedded Content
Our Website may contain:
Embedded videos (e.g., YouTube, Vimeo)
Links to external websites
Chat widgets
External booking tools
We are not responsible for the privacy practices of third-party websites or platforms.
Your interaction with third-party services is governed by their policies.
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
Request access to personal information we collect
Request deletion of your personal information
Request correction of inaccurate information
Request information about data disclosures
To exercise your rights, contact:
We may verify your identity before fulfilling requests.
We do not discriminate against users who exercise privacy rights.
11. Do Not Track Signals
Our Website does not currently respond to “Do Not Track” browser signals.
12. Children’s Privacy
This Website is intended for individuals 18 years or older.
We do not knowingly collect personal information from minors.
If we become aware that information from a minor has been collected, we will take reasonable steps to delete it.
13. Business Transfers
In the event of:
Merger
Acquisition
Asset sale
Bankruptcy
Personal information may be transferred as part of business assets.
14. Limitation of Liability
To the maximum extent permitted by law:
Incas Auto Detailing shall not be liable for:
Unauthorized access
Data breaches caused by third parties
Failures of hosting providers
Failures of CRM systems
Advertising platform data handling
Technical system failures
Your use of this Website is at your own risk.
15. Indemnification
By using this Website, you agree to indemnify and hold harmless Incas Auto Detailing, its owners, officers, employees, contractors, and affiliates from any claims arising from:
Your misuse of the Website
Violation of this Privacy Policy
Submission of false information
16. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective upon posting with a revised Effective Date.
Continued use of the Website constitutes acceptance of changes.
17. Contact Information
If you have questions about this Privacy Policy, contact:
Incas Auto Detailing
Rockville
(240) 380-7547
[email protected]